Dear SkiWelt guests,
The most important answer first: You can look forward with us to the SkiWelt season. The SkiWelt season will end on: 11.04.2021.
The safety and health of our guests, employees and residents is our highest priority at SkiWelt Wilder Kaiser - Brixental. For this reason, there will be strict compliance with all requirements relating to Covid-19, which are set by the federal government. The persons responsible at SkiWelt Wilder Kaiser - Brixental have decided on clear regulations and measures that will apply in SkiWelt.
We will do everything we can to ensure that you have a safe and unforgettable visit or vacation at SkiWelt this winter, just as you have come to expect from us. Of course we are always available to answer any questions you might have, and we summarise below the most important information, guidelines and measures relating to COVID-19.
Even though not everyone can visit us right away, we wish our local guests a good time on the slopes and our guests from near and far - we look forward to welcoming you later!
SkiWelt Wilder Kaiser - Brixental shows its particular strengths even under these special requirements. Everything in our region is structured on a small scale. In addition to the excellent location and quick access, only 20 km from the Kiefersfelden motorway border, we have 8 decentralised, generously designed and modern access points. Free parking is available everywhere, directly at the cable cars. Public transportation by bus and train is also very easy. Or would you like to arrive overnight by Nightjet? Whether you are coming from Düsseldorf, Hamburg or Amsterdam – you can reach all SkiWelt locations by these means from 14.12.2020 until the end of the season. Skiers can expect 288 km of perfectly groomed, very wide and varied slopes, 90 lifts and cable cars, and more than 80 mountain huts with sun terraces, most of them privately run, spread throughout SkiWelt. Enjoy the countless panoramic views of the Wilder Kaiser, the Kitzbühel Alps or more than 70 three-thousand-metre peaks. The entire SkiWelt team and all of our regional partners will once again delight you next winter. Experience unique moments, hours and days that will remain in your memory forever.
All our measures are taken for the benefit of our guests, our employees and our inhabitants. We want to provide an optimal feeling of security in our whole region. We will continue to do our best to prevent possible contagion, and not give the Covid-19 pandemic any chance in SkiWelt Wilder Kaiser - Brixental! Naturally, we also need the full support of our guests to do so. The most important thing is always to treat each other with respect and consideration. Take your time, always be friendly and considerate towards each other and keep a minimum distance of 1m to people from outside your own household unit.
The Austrian Federal Government has taken concrete measures and regulations to ensure a safe stay in Austria.
In general, the following applies: Entry into the Tyrol is of course still possible and permitted.
Please inform yourself in time about the respective travel regulations from your country.
It is necessary to wear a mouth-and-nose protection for the passengers of gondola and chair lifts, bow or drag lifts. This does not apply to children up to the age of six and persons who cannot be expected to wear a mouth and nose protector for demonstrable health reasons.
For this reason, our gondolas and chairs can also be manned accordingly. In addition, all gondolas are very well ventilated and the journey time per gondola is less than 15 minutes. If necessary, the modern mountain railways of SkiWelt Wilder Kaiser - Brixental will increase the speed accordingly to guarantee the transport capacity.
A mouth-nose face covering must also be worn in all enclosed areas of the cable car system, including the cable car ticket offices, waiting areas, shops, ski depots, toilets and all restaurants. Sufficient disinfection facilities are provided in the entrance and access areas.
Based on our experience from the summer season, it will also be compulsory to wear a mouth-nose covering in all queuing areas. The queuing areas are organised in such a way to allow for appropriate distancing.
All cable car employees with guest contacts (cable car area and catering) are also instructed to wear mouth-nose protection. In addition to the restaurant areas, numerous disinfectant dispensers will be available throughout the area. Signs indicating the precautions to be taken are posted at all entrances and exits of cable cars and restaurants. Announcements in German and English will also inform guests about the safety precautions at regular intervals.
In addition to conventional mouth-nose protection masks, multifunctional scarfs, ski masks, bandanas, buffs, hose scarves, etc. are also considered to provide mouth-nose protection, according to the latest guidelines. It is important that both the mouth and the nose are completely covered, thus preventing the spreading of droplets when speaking, coughing and sneezing.
Since 7.11.2020, all types of plastic visors (face shields etc.) will no longer be considered an equivalent alternative to masks.
Important note: However, if you don't have a buff or similar at home according to the above-mentioned specifications or if you forget to do so, you can buy various buffs in SkiWelt design at all SkiWelt ticket offices or in the online shop at cost price of EUR 2,-.
In the SkiWelt online ticket store, all guests can conveniently order the ski passes of their choice to be sent to their home. Please note that it takes a few days to send the tickets by mail. Here too, we guarantee you the greatest possible security. The value of any unredeemed ski passes will of course remain in full. This value can be redeemed 100 % at a later date, for example in the following season. The same applies to gift vouchers.
We would like to give our SkiWelt regular guests the greatest possible security before the season ticket sales begin. In the event of another forced closure by the federal government, which none of us wishes or hopes, we have decided on the following regulation in the interest of our regular guests:
In the case of another premature closure of the ski resort, EUR 44.00 per day will be deducted from the purchase price of the SkiWelt season ticket until there is no residual value. A partial refund of season or combined tickets (SuperSkiCard, SnowCardTirol) is only possible if less than 70 operating days were possible at SkiWelt Wilder Kaiser - Brixental. The weather conditions of the operating days are not relevant for the crediting.
The advance sale of season tickets for SkiWelt season tickets is extended until 21.12.2020.
Important note: The Snow Card Tirol or Super Ski Card have their own regulations. SkiWelt is only one of many partners for the combined ski passes.
The night skiing season tickets are availabe until 21.12.2020 at a reduced advance booking price at the SkiWelt ticket offices and in the online shop. In the case of another premature closure, the Söll night-ski season ticket will be deducted from the purchase price at a rate of EUR 18.40 per day of skiing until there is no residual value.
The safety of our employees and guests is our greatest asset. It was therefore clear to SkiWelt’s managing directors that in addition to special preventive measures, employees should be tested before starting work and then continuously, everywhere, until the end of the season. All employees will be divided into different groups over the course of seven days and tested weekly. This ensures the highest level of safety. However, this effort and the high costs involved are currently not covered by the federal government, in contrast to many other tourist sectors, because the use of the cable cars was assessed as having a very low infection potential due to the short duration of stay and outdoor skiing. Of course on the one hand we are happy about this, but on the other hand the cable cars have to cover these enormous expenses themselves if they wish to continue taking these safety measures. SkiWelt has made a conscious decision to follow this path. Safety first.
As in the summer season, all gondolas in all SkiWelt locations are disinfected daily using cold fogging equipment. The special cold fog produces a durable, floating droplet of fog that eliminates 99.99 % of all viruses, bacteria and spores on surfaces within a very short time. The active ingredient leaves no residues, is non-toxic, pH-neutral, skin- and eye-friendly and 100% biodegradable.
The SkiWelt will provide all our guests with completely relaxed skiing lessons and ski days, including a relaxed start in the morning. The SkiWelt managers have therefore decided on the following additional measure. The boarding gondolas in the SkiWelt resorts of Brixen, Ellmau, Going, Hopfgarten, Itter, Scheffau and Söll will start at 8:00 am. Of course, the subsequent cable cars on the mountain will also start operating earlier than usual. SkiWelt Westendorf will start as usual at 08:30 a.m., but flexibly and as required, the lifts will start operating earlier. This means that all SkiWelt skiers will have even more and, above all, even more relaxed fun on the slopes!
One of the strengths of SkiWelt is especially noticeable in these difficult times: the diverse mountain hut culture. More than 80 small, mostly privately-run huts with sun terraces and service await our guests.
For the cable car restaurants we are already allowed to announce the self-defined safety regulations:
Self-service restaurants: Mouth-nose protection must be worn to and from the table, as well as in the free-flow area and in the toilet facilities.
Service restaurants: : Mouth-nose protection must be worn from and to the table, and in the toilet facilities.
Mouth-nose protection is not required at the tables themselves. In all restaurants, the legally prescribed table distances are observed, or appropriate separating devices (e.g. glass pane) have been installed. All tables are freshly disinfected after each guest. In closed rooms a maximum of 6 persons within a group (plus 6 children) applies; outdoor groups are limited to 12 persons.
In all huts and restaurants there is a registration obligation for guests. The registration is carried out quickly and conveniently by QR Code at the entrance to the restaurants and is 100% data protection compliant.
At 22.00 hours is closing time in Tyrol.
There will be absolutely no “après ski atmosphere” in the umbrella bars of the cable cars. The umbrella bars will be operated in the style of a coffee bar, with service. Of course, the requisite table distances will also be maintained here. Only discreet background music will be played. Opening hours will be based on the cable car operating times.
More information will follow soon.
- KIKO in Söll
- Schneepiraten Kids Club in Scheffau
- Kleinkinderbetreuung Brixen im Thale
Distance
In general, skiing is an outdoor sport and the risk of infection is much lower than indoors.
We will try to keep the protective distance everywhere in the best possible way and minimise all personal contact points.
Mouth and nose protection/hand disinfection
In all indoor areas of the ski school we ask our guests to wear a mouth and nose protector. We also expect our guests to wear hand disinfection when entering and leaving the premises. The sales points will be equipped with glass protection.
Online booking and reservation
Guests are requested to book the ski school offers in advance online, by telephone or by e-mail to avoid direct contact.
Reduced group size
Group sizeThe group size is kept as small as possible. We will try to be as flexible as possible, especially during the busy holiday weeks, so that all our guests can participate in the ski courses. Nevertheless, we would like to strongly advise you to book online in advance.
Children's ski race and award ceremony
Our children's ski races will continue to take place weekly without restriction. The start intervals will be slightly extended to avoid any congestion in the start and finish areas. All award ceremonies will be held outdoors within the group.
Guests with symptoms of illness
It should be taken as a matter of course that guests with symptoms of illness cannot take part in the ski school programme. We ask for your understanding in this point, only in this way can we all protect each other.
Contact tracing
In order to prevent the virus from spreading as quickly as possible in the event of a positive Covid-19 ski course participant, it is essential that all our guests provide us with the correct details (mobile phone number, accommodation, email).
Secretion in case of symptoms
When symptoms occur in ski course children, they are immediately separated or isolated from the rest of the group. Parents must ensure that they can be reached at all times and must pick up their child as quickly as possible.
Employee safety
For our ski school staff we give everything in terms of safety. In addition to correct instructions and rules of conduct, we ensure good accommodation and working conditions and carry out tests according to the system and in the event of the slightest suspicion.
Here you can find all the direct contact details of our SkiWelt marketing office for all general cable car or ski region enquiries. If you have a specific question about a cable car, please contact the facility directly. If you have a question concerning your chosen accommodation, our colleagues at the tourist offices will be happy to help.
| SkiWelt locations | Covid-19 info page | Phone number | |
| Brixen - TVB Kitzbüheler Alpen - Brixental | Zur Webseite | 0043 57507 2200 | brixen@kitzbuehel-alpen.com |
| Ellmau - TVB Wilder Kaiser | Zur Webseite | 0043 50509 410 | ellmau@wilderkaiser.info |
| Going - TVB Wilder Kaiser | Zur Webseite | 0043 50509 510 | going@wilderkaiser.info |
| Hopfgarten - TVB Ferienregion Hohe Salve | Zur Webseite | 0043 57507 7100 | hopfgarten@hohe-salve.com |
| Itter - TVB Ferienregion Hohe Salve | Zur Webseite | 0043 57507 7200 | itter@hohe-salve.com |
| Kelchsau - TVB Ferienregion Hohe Salve | Zur Webseite | 0043 57507 7200 | kelchsau@hohe-salve.com |
| Scheffau - TVB Wilder Kaiser | Zur Webseite | 0043 50509 310 | scheffau@wilderkaiser.info |
| Söll - TVB Wilder Kaiser | Zur Webseite | 0043 50509 210 | soell@wilderkaiser.info |
| Westendorf - TVB Kitzbüheler Alpen - Brixental | Zur Webseite | 0043 57507 2300 | westendorf@kitzbuehel-alpen.com |
| Kufsteinerland | Zur Webseite | 0043 5372 62207 | info@kufstein.com |
SkiWelt Wilder Kaiser - Brixental shows its particular strengths even under these special requirements. Everything in our region is small structured. In addition to the excellent location and quick access, only 20 km from the Kiefersfelden freeway border, we are equipped with 8 decentralized, generously designed and modern access points. Everywhere our guests can expect free parking directly at the cable cars. Public transportation by bus and train is also very easy. Or would you like to arrive with the Nightjet overnight? Whether you are coming from Düsseldorf, Hamburg or Amsterdam - you can reach all SkiWelt locations from 14.12.2020 until the end of the season. Skiers can expect 288 km of perfectly groomed, very wide and varied slopes, 90 lifts and cable cars and over 80 mainly privately run huts with sun terraces spread throughout SkiWelt every day. Enjoy the countless panoramic views of the Wilder Kaiser, the Kitzbühel Alps or over 70 three thousand meter peaks. The entire SkiWelt team and all of our regional partners will once again inspire you next winter. Experience unique moments, hours and days that will remain in your memory forever.
